Shipping policy

Shipping Policy

Order Processing

Orders are normally processed within 1–3 business days. Processing times may vary depending on product availability and the fulfillment partner shipping the item. Orders are not processed on weekends or holidays.

Shipping Rates and Delivery Estimates

Shipping charges and estimated delivery dates are calculated and displayed at checkout. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.

Multiple Shipments

Products may ship from different fulfillment locations. If your order contains multiple items, they may arrive in separate packages and at different times. You will receive tracking information when it becomes available.

Shipping Destinations

Available shipping destinations will be shown during checkout. If Shopify does not allow you to complete checkout for your address, we are currently unable to ship the order to that location.

Incorrect Addresses

Customers are responsible for providing a complete and accurate shipping address. Contact us as soon as possible if an address needs to be corrected. Once an order has shipped, we cannot guarantee that the address can be changed.

Delayed, Lost, or Damaged Packages

If your package is delayed, lost, or arrives damaged, contact us at summittoolsandtech@gmail.com. Please include your order number and photographs of any damaged item or packaging. We will review the issue and work with the carrier or fulfillment partner to determine the available resolution.

Summit Tools and Tech is not responsible for delays caused by shipping carriers, severe weather, incorrect addresses, or other events outside our control.